
Personal Data Protection
Our commitment to protecting your privacy and personal information
Personal Data Protection Policy
Last Updated: January 1, 2025
Table of Contents
1. 1. General Remarks
Personal data shall describe identifiable information about a natural person. This means any information in a relationship to individual persons.
Within the scope of our business activities we want to process as little personal data as possible to implement the measures of this data protection policy to adequately ensure the best possible protection of personal data and information which are shared.
We would like to point out to you that the handling of data through the internet can show safety gaps. A full protection of personal data and information, considering the related handling and in particular the related publication, can´t be ensured absolutely.
2. Data We Collect and Why
Super Renders Farm collects personal data necessary to provide our rendering service:
- Account information (name, email, password, billing address) — required for account creation, authentication, and invoicing.
- Payment information (handled by our payment processor; Super Renders Farm does not store full card details) — required to process credit purchases.
- Scene files and render job data you upload — required to perform the rendering service you request.
- Technical usage data (IP address, browser type, session logs) — used for security, fraud prevention, and service improvement.
- Communication records (support tickets, sales inquiries) — used to respond to your requests and improve our service.
We process this data to fulfil our service agreement with you, to comply with legal obligations (such as tax recordkeeping), and for our legitimate business interests in operating and securing the platform.
3. How Long We Keep Your Data
- Scene files and render outputs: deleted automatically after your render job is completed and delivered, or cancelled, as described in our Terms and Conditions.
- Account data (profile, settings): retained while your account is active, and for 90 days after account termination to allow account recovery and dispute resolution.
- Billing and invoice records: retained for 7 years to comply with US tax and accounting requirements.
- Technical usage logs: retained for up to 12 months for security and service improvement purposes.
- Communication records: retained for 24 months after the last interaction.
When retention periods expire, data is deleted or anonymised according to our internal retention policy.
4. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to access the personal data we hold about you
- Right to correct inaccurate data
- Right to request deletion of your data (subject to legal retention obligations)
- Right to export your data in a portable format
- Right to object to or restrict certain processing
- Right to withdraw consent where processing is based on consent
For users in the European Union, these rights are granted under the General Data Protection Regulation (GDPR). For users in California, equivalent rights are granted under the California Consumer Privacy Act (CCPA); Super Renders Farm does not sell personal data, so the right to opt out of sale is honoured by default.
To exercise any of these rights, email privacy@superrendersfarm.com. We will respond within 30 days. If you believe we have not handled your request adequately, you have the right to lodge a complaint with your local data protection authority.
5. 2. Provider
Provider of this website and responsible according to internet law 'TMG' within page description electronically responsible is us. Any information can be found on this side of the imprint.
6. 3. Contacting us
If you contact us per our email, the collected from and its depending by e mail sent at us or any details you provided will be stored for processing your requirements and in case of consecutive questions about 6 months.
We will collect, save and also use these details on import items registration and collecting purposes through our internet and digital shall you use as an registered user to ensure us and to avoid sharing of data and details without your consent.
7. 4. Payment Processes
In case of orders chargeable, we will ask for additional data. We implement external service to handle. For your security the required for payment procedures and for the implement for experience fraud data.
We will collect, save and also use these details from our import items registration and collecting purposes through our internet and digital shall you use as an registered user to ensure us the import purposes only so the end the implemented and details without your consent.
8. 5. Cookies
Our website uses 'cookies', which are used from the browser on your device until we disable them. Free licensed hardware might unfortunately be used to the and of such tools our cookies. These elements however to serve to online the one and better functionality of our internet pages and implement.
9. 6. Google Analytics
Our page use, also called and import, are to service opportunities and our pages on and Google Analytics works in and internal report service offered by Google.
Google Analytics uses 'cookies'. Any information on that way we might give you to website processing is our internet, and generally by successfully for functionality to Google in the United States. Google transmits the data through the data on functionality under terms and is the part of analyzing the website activity and activity and also any other Services related to on internet and website usage.
For more information on this subject have a look at https://www.google.com/analytics/terms/us.html and at http://www.google.de/intl/de/policies/.
Contact Information
Privacy Contact: privacy@superrendersfarm.com
General Contact: sales@superrendersfarm.com
Legal Entity: Super Renders Farm
GDPR Compliant