You have to set Area to Render to "View".
Set Area to Render to "View". Save your setting and upload file to our farm.

Article in this section
Can't detect your render camera
Render Brighter/Darker Than Local — Fix
How to use UHD Cache at Super Renders Farm
Animation (prepass) / (rendering) with V-Ray Next
EXR Output via V-Ray Frame Buffer
Rendering wrong camera due to locked "View to Render"
Pre-Calculate Irradiance Map + Light Cache
EXR Output with Render Elements
Reuse Irradiance Map to Cut Render Time
Render with Pre-Calculated V-Ray IR Map
Can I use Xref scene, "merge" is needed ?
Image after render not full image
Render Tips for 3ds Max on Super Renders
You have to set Area to Render to "View".
Set Area to Render to "View". Save your setting and upload file to our farm.

Article in this section
Can't detect your render camera
Render Brighter/Darker Than Local — Fix
How to use UHD Cache at Super Renders Farm
Animation (prepass) / (rendering) with V-Ray Next
EXR Output via V-Ray Frame Buffer
Rendering wrong camera due to locked "View to Render"
Pre-Calculate Irradiance Map + Light Cache
EXR Output with Render Elements
Reuse Irradiance Map to Cut Render Time
Render with Pre-Calculated V-Ray IR Map
Can I use Xref scene, "merge" is needed ?
Image after render not full image
Render Tips for 3ds Max on Super Renders